Occidental at Xcaret Destination - All Inclusive
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1 room, 2 adults, 0 children
All properties in Akumal

Occidental at Xcaret Destination - All Inclusive

No.9 of Premium Hotels in Tulum
Camino a Xcaret Carretera Federal Chetumal - Puerto, Avenida Benito Juárez, 282, Akumal, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
Private beach area
Beach volleyball
Snorkeling
Hiking
Sauna
Spa
Massage room
All amenities
Property Description
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This all-inclusive property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.
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8.1/10
Very Good
Cleanliness8.1
Amenities8.1
Location8.1
Service8.1
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(21.1 km)
Landmarks: Torre Escénica del Parque Xcaret
(220m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room (Unlimited Xcaret Xperience-Basic Entrance)
9

Deluxe Room (Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Concierge Room
12

Deluxe Concierge Room

2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Room Details
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Deluxe Room (Concierge, Unlimited Xcaret Xperience-Basic Entrance)
9

Deluxe Room (Concierge, Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite Studio
12

Junior Suite Studio

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Luxury Room (Royal Level)
11

Luxury Room (Royal Level)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
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Royal Suite
12

Royal Suite

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Visual alarm device
Wi-Fi in room
Room Details
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Luxury Room (Level Unlimited Xcaret Xperience-Basic Entrance)
8

Luxury Room (Level Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Room
11

Deluxe Room

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Royal Suite (Level Unlimited Xcaret Xperience-Basic Entrance)
9

Royal Suite (Level Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite (Unlimited Xcaret Xperience-Basic Entrance)
11

Junior Suite (Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Unlimited Xplor Xperience-Basic Entrance
9

Deluxe Unlimited Xplor Xperience-Basic Entrance

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

8.1/10
Very Good
101 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities8.1
  • Location8.1
  • Service8.1
Average for similar properties in Akumal
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2025
The room is a bit old, but it is close to the park and convenient for travel. There is a small door next to the restaurant that leads directly to the park. You can have a buffet after returning from the park at noon, which is very convenient
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Excelente hotel muy recomendable, ya que combina vegetación, mar y amenidades para todas las edades...
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Ojalá. Consideren los comentarios sobre todo los concernientes al personal Ya que desde la recepción uno espera una sonrisa no cara de molestia
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Unas vacaciones super geniales, nos encantó nuestra estancia, todo fue muy hermoso, la atención, las instalaciones WOW, quedamos fascinados y con ganas de volver
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Maravillosa experiencia, un hotel hermoso sobre todo para si quieres recolectar con la naturaleza!!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Overall great experience plus amazing deal for Xcaret water park. Paid 260 person for unlimited ins and out at the water park
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Rigoberto perez from italian ristorante olivos at occidental xcaret the best profesional server on the complex, 10 of 10 , highly recomended for groups and family packages, server doesn t miss a detail !!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Si te gustan los animales Este es el hotel perfecto para ti: hay monos, loros, águilas, coatíes, bambis, iguanas... Todos paseando por el hotel e incluso los monitos se te acercan al balcón de tu habitación. En cuanto a los servicios del Hotel y el staff son todos magníficos, pero ojo con la carta de los restaurantes que no se corresponde a lo que figura en la web de Barceló. De hecho es mejor que consultes la web directa del Xcaret occidental antes que la del Barceló.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Housekeeper did not replace dirty towels left on floor; would not refill minibar unless tipped "extra"; removed 2 pillows from the beds; was rude when asked about it. Housekeeper stated she only gets 14 clean towels per floor and when they run out, you have to call the front desk to order towels and if we didn't like it, then we should complain. Bedroom light flickered like a strobe light. Bathroom sink and trash can were always dirty. Room service is not part of All Inclusive package. Spa was extremely small, and the shower water was cold. Best part about hotel is the close proximity to Xcaret park, within walking distance.

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Restaurant
Multi-function room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 700
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This all-inclusive property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.

Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy seafood at El Pescador, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Occidental at Xcaret Destination - All Inclusive?

The cancellation policy for Occidental at Xcaret Destination - All Inclusive varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?

Standard check-in time at Occidental at Xcaret Destination - All Inclusive is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Occidental at Xcaret Destination - All Inclusive?

As much as we love pets, unfortunately, we are unable to accommodate them in Occidental at Xcaret Destination - All Inclusive.

How far is the Occidental at Xcaret Destination - All Inclusive from the closest airport?

The closest airport is Cozumel International Airport, and it is straight line distance from hotel: 21.1 km.

Is airport shuttle service offered by Occidental at Xcaret Destination - All Inclusive ?

No, the Occidental at Xcaret Destination - All Inclusive doesn't offer airport transfer services.

About This Property

Average Price FromPHP24143
Hotel Star Rating5