Occidental at Xcaret Destination - All Inclusive
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1 room, 2 adults, 0 children
All properties in Akumal
Occidental at Xcaret Destination - All Inclusive
No.9 of Premium Hotels in Tulum
Camino a Xcaret Carretera Federal Chetumal - Puerto, Avenida Benito Juárez, 282, Akumal, Quintana Roo, 77710, Mexico
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Amenities
Outdoor swimming pool
Private beach area
Beach volleyball
Snorkeling
Hiking
Sauna
Spa
Massage room
All amenities
Property Description
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This all-inclusive property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.
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8.1/10
Cleanliness8.1
Amenities8.1
Location8.1
Service8.1
All 101 reviews
Surroundings
Airport: Cozumel International Airport
(21.1 km)
Landmarks: Torre Escénica del Parque Xcaret
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
Deluxe Room (Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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12
Deluxe Concierge Room
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Check Availability

9
Deluxe Room (Concierge, Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

12
Junior Suite Studio
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

11
Luxury Room (Royal Level)
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability

12
Royal Suite
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Visual alarm device
Wi-Fi in room
Check Availability

8
Luxury Room (Level Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

11
Deluxe Room
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

9
Royal Suite (Level Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

11
Junior Suite (Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

9
Deluxe Unlimited Xplor Xperience-Basic Entrance
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
8.1/10
Very Good
101 reviews

- Cleanliness8.1
- Amenities8.1
- Location8.1
- Service8.1
Average for similar properties in Akumal

Guest User
April 6, 2025
The room is a bit old, but it is close to the park and convenient for travel. There is a small door next to the restaurant that leads directly to the park. You can have a buffet after returning from the park at noon, which is very convenient
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Guest User
August 2, 2025

Excelente hotel muy recomendable, ya que combina vegetación, mar y amenidades para todas las edades...
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Guest User
August 2, 2025

Ojalá. Consideren los comentarios sobre todo los concernientes al personal Ya que desde la recepción uno espera una sonrisa no cara de molestia
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Guest User
August 2, 2025

Unas vacaciones super geniales, nos encantó nuestra estancia, todo fue muy hermoso, la atención, las instalaciones WOW, quedamos fascinados y con ganas de volver
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Guest User
August 2, 2025

Maravillosa experiencia, un hotel hermoso sobre todo para si quieres recolectar con la naturaleza!!!
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Guest User
August 1, 2025

Overall great experience plus amazing deal for Xcaret water park. Paid 260 person for unlimited ins and out at the water park

Guest User
August 1, 2025

Rigoberto perez from italian ristorante olivos at occidental xcaret the best profesional server on the complex, 10 of 10 , highly recomended for groups and family packages, server doesn t miss a detail !!!

Guest User
August 1, 2025

Si te gustan los animales Este es el hotel perfecto para ti: hay monos, loros, águilas, coatíes, bambis, iguanas... Todos paseando por el hotel e incluso los monitos se te acercan al balcón de tu habitación. En cuanto a los servicios del Hotel y el staff son todos magníficos, pero ojo con la carta de los restaurantes que no se corresponde a lo que figura en la web de Barceló. De hecho es mejor que consultes la web directa del Xcaret occidental antes que la del Barceló.
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Guest User
August 1, 2025

Housekeeper did not replace dirty towels left on floor; would not refill minibar unless tipped "extra"; removed 2 pillows from the beds; was rude when asked about it. Housekeeper stated she only gets 14 clean towels per floor and when they run out, you have to call the front desk to order towels and if we didn't like it, then we should complain. Bedroom light flickered like a strobe light. Bathroom sink and trash can were always dirty. Room service is not part of All Inclusive package. Spa was extremely small, and the shower water was cold. Best part about hotel is the close proximity to Xcaret park, within walking distance.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Beach volleyball
Snorkeling
Hiking
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
Car rentals
Bar
Nightclub
Tennis court
Billiards room
Table tennis room
Restaurant
Taxi booking service
Multi-function room
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Private beach area

Spa

Gym

Bar

Billiards room

Restaurant

Multi-function room

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Saltwater pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Car rentals
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
French
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & Wellness
Billiards room
Table tennis room
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Spa
Additional charge
Beach volleyball
Mini golf
Hiking
Snorkeling
Activities
Nightclub
Public beach
Private beach area
Gaming area
Public Areas
Shopping mall
Elevator
Smoking area
Garden
ATM
Cleaning Services
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Playground
Childcare service
Additional charge
Kids' board games/puzzles
Kids' club
Business Services
Wedding service
Multi-function room
Multimedia display system
Accessibility
Handrails on stairs
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 1 year old and under | Extra crib: Free |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 700
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This all-inclusive property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy seafood at El Pescador, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy seafood at El Pescador, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Occidental at Xcaret Destination - All Inclusive?
The cancellation policy for Occidental at Xcaret Destination - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Occidental at Xcaret Destination - All Inclusive?
What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?
Standard check-in time at Occidental at Xcaret Destination - All Inclusive is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?
Can I bring my pet inside the Occidental at Xcaret Destination - All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Occidental at Xcaret Destination - All Inclusive.Can I bring my pet inside the Occidental at Xcaret Destination - All Inclusive?
How far is the Occidental at Xcaret Destination - All Inclusive from the closest airport?
The closest airport is Cozumel International Airport, and it is straight line distance from hotel: 21.1 km.How far is the Occidental at Xcaret Destination - All Inclusive from the closest airport?
Is airport shuttle service offered by Occidental at Xcaret Destination - All Inclusive ?
No, the Occidental at Xcaret Destination - All Inclusive doesn't offer airport transfer services.Is airport shuttle service offered by Occidental at Xcaret Destination - All Inclusive ?
About This Property
Average Price From | PHP24143 |
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Hotel Star Rating | 5 |